Report a concern

Tell us about a product that may be fake, unsafe, expired, recalled or wrongly labelled. You can report with or without a code, and without an account.

Emergency? If someone is hurt, has swallowed something harmful or is in danger, contact emergency services or a hospital now. See emergency guidance.

Product code (if there is one)

Leave empty if there is no code or you cannot read it.

What is the concern about? (required)

I think the product may be fake or copiedThe product caused harm or an injuryQuality problem (smell, colour, texture, performance)Packaging or label looks wrong or tamperedExpired or recalled product on saleThe code did not work or gave an odd resultSomething else

What happened? (required)

Product name, brand or batch

Where you bought it

Date bought

Town or area

A general area is enough; not your home address.

State

Photo of the product or label (optional)

PNG, JPEG or WebP up to 8 MB. Avoid including people or personal documents.

Contact details (optional)

Leave these empty to report anonymously. You will get a private follow-up code instead.

Your name

Email or phone

I understand PIVERS case officers will review this report, may share necessary details with the responsible business or a public authority, and will not publish my identity. Privacy